Privacy Statement

Urn Towers Ltd.  Privacy Policy

Last Updated: 14 May 2020
This Urn Towers Ltd.  Privacy Policy describes how Urn Towers Ltd.   and its subsidiary group companies (together the “Urn Towers Ltd.  Group” or “we” or “us”) treat Personal Data that you provide or we collect when you use any of our services (listed below). Our service consists of our website located at www.URNTOWERS.COM “Personal Data” means any information that can be used to identify, contact, or locate you, such as: your name, address, email address, or phone number, but does not include any information that has been fully anonymized so that a specific individual can no longer be identified from it. Please take a moment to read the following to learn more about our information practices, including what type of Personal Data is gathered, how the Personal Data is used and for what purposes, to whom we disclose Personal Data, and how we safeguard your Personal Data. Our privacy practices may vary among the countries in which we operate to reflect local practices and legal requirements (“Applicable Data Protection Laws”). According to Applicable Data Protection Laws, you may be entitled to know the identity of your “Data Controller” i.e. the legal entity which determines why and how your personal data is processed. In most cases, this will be Urn Towers Ltd. ,  In the event another member of the Urn Towers Ltd.  Group is responsible for processing your Personal Data as a Data Controller we will make you aware of this when you purchase the relevant product or service from us. Within the Urn Towers Ltd.  Group, our most important asset is our relationship with our user community. We are committed to maintaining the confidentiality, integrity, and security of the Personal Data of our users. We are proud of our privacy practices and want you to know how we protect your information submitted or collected through your use of our service. WHAT INFORMATION WE COLLECT Customer Support. We may collect Personal Data through your communications with our customer support team. Please ensure that no sensitive personal data is submitted in connection with your requests for support (for example, health information, political or religious beliefs, information about minors, etc.). Clickstream Data. We and our third-party service providers may automatically collect certain information from your device or web browser when you use parts of the Service (such as the Site and the Tools) to help us understand usage, what is of interest to you and how to provide you more relevant advertising and content.  We refer to this information as Clickstream Data.  This includes, for example, your IP address, mobile device identifier or other unique identifier, browser and computer type, date and time of access, the previous Web page that you came from and the page you go to next after leaving the Service, each of our pages that you visit and how you interact with advertising and our content within the Service.  The Clickstream Data we collect generally does not identify you as an identifiable person, but if it does, we will treat it as Personal Data. If your browser has a “private browsing” mode you may be able to block this information from being sent to Urn Towers Ltd. Payment Information. If you elect to use paid features of the Service, you may need to provide Personal Data to our third-party payment processors, such as your credit card number. OUR USE OF COOKIES AND RELATED TECHNOLOGIES Urn Towers Ltd.  uses cookies, which are alphanumeric identifiers in the form of text files that are stored on your computer, to make the Service easier to use, to improve our advertising, and to protect you and Urn Towers Ltd. . For example, we use them to store your login ID (but never your password) to make it easier for you to login whenever you come back to the Site. We also use them to remember the last application page you visited and advertisements you’ve already seen. You can remove or block cookies using the settings in your browser, but in some cases that may impact your ability to use the Service. Many of the advertisements you see when using the Service have been placed by third parties. These third parties may choose to use their own cookies for the purposes of collecting information relating to the viewing of their advertising. This Privacy Policy is intended to cover the use of cookies implemented by Urn Towers Ltd.  and does not describe third-party cookies in detail or their privacy policies. We use a third-party service provider to serve ads on our behalf across the Internet and sometimes on our site. They may collect anonymous information about your visits to our Site and your interaction with our products and services. A tracking pixel (also referred to as a clear gif, pixel tag or single pixel tag) is a graphic with dimensions of 1×1 pixels that is loaded when a user visits a website or opens an email. A pixel is used in conjunction with cookies to help us manage and monitor our online advertising and wider business arrangements with third parties, to measure and analyse site usage and activity and to improve the quality of the Service. In certain circumstances, we share IP addresses that are captured by pixels to help our advertisers analyse the efficacy of their campaigns. This also allows us to aggregate anonymous information relating to advertising and website usage. For example, the type of information collected includes information relating to page views. Pixels may be used to recognize third-party cookies and inform us and/or third parties of which advertisement or link brought you to the Site, allowing us to monitor the business relationships with third parties. We also work with a third party to monitor certain pages of our Site for the purpose of reporting Site traffic and other advertising statistics. Where authorized by us, this third party may use cookies and/or other monitoring technologies to compile anonymous statistics about our Site visitors. No Personal Data is transferred to this third party. In addition, we use Google Analytics to monitor and analyse Service usage. More information on how Google uses data when you use services like ours can be found at HOW AND WHY WE USE PERSONAL DATA We collect information, which may include Personal Data, because it helps us deliver the absolute best user experience we possibly can. It is one of our core beliefs that we can only achieve that goal with your help and by customizing your experience. More specifically, we use your Personal Data in the following ways: Urn Towers Ltd. -Related Communication. We use your Personal Data to contact you about, product updates, offers and promotions, and general news about Urn Towers Ltd.  and our partners. This communication may be in the form of an alert, email or possibly a phone call, where permitted under applicable law. The frequency of this type of communication varies based on the type of notification. For example, alerts are delivered as they occur, while our product newsletter is generally delivered monthly. You can manage your email preferences with respect to content and delivery or you may unsubscribe from all emails from us. You can also email us at support@Urn Towers Ltd. .com regarding your communication preferences. Customer Testimonials. From time-to-time we may ask individual users to participate in customer testimonials posted on our website. We never post these testimonials without their express permission. Any information provided as part of these testimonials is used solely for the purpose of these testimonials and is not used in any other way. If you wish to update or delete your testimonial, you can contact us at support@Urn Towers Ltd. .com. HOW WE SHARE INFORMATION Service Providers. We may use third-party service providers to help us deliver parts of the Service and to improve the Service. For example, we use a third-party service to manage our email marketing campaigns. This system stores your name, email address and the date on which you registered. When we use third parties to assist us in processing your Personal Data, we require that they comply with appropriate confidentiality and data protection and security measures. Clickstream Data. We may share Clickstream Data with our third-party service providers to help us deliver and improve parts of the Service and when we do so we ensure they comply with appropriate confidentiality and data protection and security measures. We ensure that any Clickstream Data that we share with our business partners does not identify you as an individual. We share this kind of data so that your experience in our Service is customized and the most relevant to you and your needs. As Required by Law and Similar Disclosures. We reserve the right to disclose your Personal Data as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on the Service. We may also share Personal Data with third parties in limited circumstances, including when preventing fraud or imminent harm and ensuring the security of our network and services. Merger, Sale, or Other Asset Transfers. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of our assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction as permitted by law and/or contract. YOUR RIGHTS AND YOUR CHOICES Under Applicable Data Protection Laws, you may have the right, in certain cases, to request access to your Personal Data that we process, to request details about such Personal Data, including the purposes and potential recipients of this data, to have such Personal Data rectified or deleted, to have the processing thereof restricted, or to object to the processing of your Personal Data, as well as to request a copy of your Personal Data in a standardized format so that it can be provided to another vendor. You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time using the contact details below. You may also have the right to lodge a complaint with your national data protection authority or other public authority governing the protection of your personal information. Further rights are covered in the EU Standard Contractual Clauses referenced above. In addition, you may decline to provide Personal Data to us and/or refuse cookies in your browser, but if you do (or if successfully object to the processing of your Personal Data by us, or successfully request that such Personal Data be deleted) some if not all of our features or services may not function properly as a result. To exercise these rights, please follow the steps set out below, or contact us via email at support@URNTOWERS.COM or send us a notice in writing, addressed to the Data Protection Manager at Urn Towers Ltd. , 15 Central Park Way, Clane, Co Kildare, Ireland, W91N237 INFORMATION CONFIDENTIALITY AND SECURITY By using the Service or providing Personal Data to us, you agree that we may communicate with you electronically regarding your use of the Site. If we learn of a security system’s breach, we may attempt to notify you electronically sending an email to you. You may have a legal right to receive this notice in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice), please notify us at support@URNTOWERS.COM. INTERNATIONAL USERS Urn Towers Ltd. ,  is an Irish company and processes Personal Data on servers in the United States of America and in other countries. In some cases, we may process Personal Data on a server outside your own country. If you are visiting from the European Union or other regions with laws governing data collection and use, please note that by using our Site, making an enquiry, availing yourself of any Service or otherwise providing us with Personal Data you will be exporting Personal Data outside of the EEA to the United States and processing it globally. Our Terms of Use incorporate the EU Standard Contractual Clauses prepared for transfers from data controllers to data processors, or data controllers to data controllers (depending on these circumstances of the transfer) which is a specific contract approved by the European Commission which give personal data the same protection it has in Europe (“Model Clause Agreement”). The template text is available in various languages at this link: Where we are responsible for transferring your Personal Data out of the EEA (and where we are required to do so under Applicable Data Protection Law) we will ensure a similar degree of protection is afforded to it by ensuring at least one of the safeguards specified under applicable European data protection law is implemented, which may include that:
  • We will only transfer your Personal Data to countries that have been deemed to provide an adequate level of protection for Personal Data by the European Commission;
  • Where we use certain service providers, we may appoint them on terms which reflect a Model Clause Agreement; or
  • Where we use providers based in the US, we may transfer data to them if they are part of the EU-US Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US.
RETENTION OF DATA your Personal Data will be stored by Urn Towers Ltd.  for as long as necessary in order to fulfil the purposes set out in this Privacy Policy and to comply with minimum retention periods under applicable law. Unless otherwise specified in our Terms of Use, or notified to you in writing, we generally aim to put this Personal Data beyond further use within 12 months after the end of the provision of any Service to you. However, you can request earlier deletion by contacting us via email at support@URNTOWERS.COM. THIRD-PARTY SITES Please be aware that other websites that may be accessed through the Service may collect Personal Data about you. Please note that the privacy policies of these sites may differ from those of Urn Towers Ltd. . Urn Towers Ltd.  is not responsible for the privacy policies and practices of any linked website. This Privacy Policy does not cover the information practices of those third-party websites linked to our site. We encourage you to read the privacy statement of any website you may visit. Parts of the Service may include social media features, such as the Facebook Like button, and widgets, such as the Google Maps button or interactive mini-programs that run on the Service. These features may collect your IP address and which page you are visiting on our Site and may set a cookie to enable the feature to function properly. These features and widgets are either hosted by a third party or hosted directly on the Service. Your interactions with these features are governed by the privacy policy of the company providing it. CHANGES TO PRIVACY STATEMENT Urn Towers Ltd.  may update this Privacy Policy from time to time. We will post any adjustments to the Privacy Policy on this web page, and the revised version will be effective when it is posted. When we change this Privacy Policy in a material way, a prominent notice will be posted on our Site along with the updated Privacy Policy prior to the changes becoming effective. Please check this URL frequently to see the latest version of this Privacy Policy.